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Ever since we acquired D2R Collect online system, we have cut down on the number of calls and time required to give our clients feedback. Our clients are happier and empowered to access their files and add new Debtor files online from their office. It was not a feature that made us choose D2R; but turned out to be a great tool to get new and maintain existing clients....
We were searching for a software that was simple to use and learn, answers all our needs and be cost effective. A web based software was not on the list until we tried D2R. We have made great savings in streamlining processes, with great calendar scheduling, follow up tools, customizing letters, tracking Debtors' phones, addresses and Notes and simple financial management tools
We asked for features that were very specific to our needs. some became part of D2R standard system at no cost to us, others were propitiatory and unique to us. D2R addressed both situations and customized our requirements.